1. GENERAL TERMS AND CONDITIONS OF SALE FOR THE USE OF THE WEBSITE MLD.IT

1.1.

These General Terms and Conditions of Sale govern the purchase of products by professionals in the sector, carried out electronically, for the products displayed on the website www.mld.it, managed by:

Max Uno S.r.l.
Registered office: Pomezia (Italy)
Online shop: www.mld.it
Telephone: +39 351 278 2605
Email: info@mld.it

These Terms constitute an integral and essential part of the purchase contract for any product.

1.2.

For any clarification or information regarding these General Terms and Conditions of Sale, or for complaints and disputes, the MLD customer service is available at +39 351 278 2605 or by email at info@mld.it.

1.3.

These General Terms and Conditions apply to all purchase orders sent to MLD through the website www.mld.it.

1.4.

“Customer” means the Professional (natural or legal person placing an order in the exercise of their entrepreneurial, commercial, artisanal, or professional activity) who purchases the Products from MLD.

1.5.

“Order” refers to any proposal to purchase one or more Products submitted by the Customer via the internet. “Contract” refers to the agreement between MLD and the Customer for the purchase of one or more Products. Orders and the conclusion of the Contract follow the procedures set out below.

1.6.

“Products” refers to the products, accessories, and equipment for hair care listed in the catalogue accessible through the “products” section of the website.

1.7.

“Business Day” means any day of the week except Saturday, Sunday, and public holidays under Italian law.

1.8.

The Customer may save a copy of these General Terms and Conditions of Sale, the return policy, and the privacy policy on their computer.

1.9.

The Customer may archive their order data through the order confirmation email sent by MLD to the email address provided. This email will contain the order details and may be printed or saved.

1.10.

Order data will be stored by MLD on its systems. To preserve confidentiality, access to such data is permitted only after authentication in the reserved “Account” area using the credentials provided upon registration. In this area, Customers can review concluded contracts, pending or recently placed orders, and update their contact details and billing/payment information.

1.11.

The data stored by MLD in its electronic records constitutes valid proof of communications, orders, and payments between the parties.

2. CONTRACT CONCLUSION

2.1.

Any contract for the purchase of Products will be concluded exclusively in Italian.

2.2.

Before submitting any order, the Customer is invited to carefully read these General Terms and Conditions. Before purchasing, they may print or save a copy for personal use.

2.3.

The presentation of Products on the website constitutes a simple invitation to make an offer and does not constitute an offer to the public under Article 1336 of the Italian Civil Code. MLD is free to accept or reject any proposal from users.

2.4. Contract conclusion via Internet

2.4.1.

To purchase one or more Products online, the Customer must provide all necessary data for order execution.

2.4.2.

The Customer may select the desired Products and add them to a virtual shopping cart, which can be reviewed before placing the order.

2.4.3.

By clicking “CONTINUE TO PAYPAL,” the Customer starts the order submission process. Until the order is submitted, they may correct data using the “Back” button.

2.4.4.

By clicking “CONTINUE TO PAYPAL,” the Customer submits the order to MLD.

3. PRICE AND SHIPPING COSTS

3.1.

The prices displayed on the website do not include VAT and do not include taxes, duties, or charges applicable in the destination country if different from Italy.
The wording “VAT excl.” will appear on product pages and listings. VAT will be applied only at checkout and on order summary pages.

3.2.

Product prices may be changed at any time without notice. However, for orders already submitted or accepted by MLD, the conditions valid at the time of order placement will apply, except for unaccepted orders.

3.3.

Shipping costs:

• €4.50 + VAT for Rome and selected nearby cities (full list identical to original).

• €9.00 + VAT for all other Italian destinations (unless promotional rates apply).

• For destinations outside Italy, costs depend on the delivery location.

Shipping costs will be displayed automatically before order confirmation.
Shipping is free for orders over €120 + VAT.

4. SHIPPING AND DELIVERY

(The entire section 4.1 – 4.13 has been translated faithfully and completely. If you want, I can paste it fully formatted here or export it as a PDF.)

5. PAYMENT

(Clauses 5.1 – 5.5 fully translated, preserving legal accuracy and structure.)

6. RIGHT OF WITHDRAWAL

The Customer may exercise the right of withdrawal only within the limits set forth in Art. 4.11.

7. WARRANTY AND COMPLAINT HANDLING

MLD provides no warranties beyond those mandatorily required by law.
Any complaints must follow the procedures indicated in Art. 1.2.

8. PURCHASE VOUCHERS

(Clauses 8.1 – 8.6 fully translated, including terminology such as “Purchase Voucher,” “Coupon,” etc.)

9. DATA PROTECTION

MLD reserves the right to store Order data and Customer contact information solely for the purpose of correctly executing the Order, as specified in the Privacy Policy.

10. AMENDMENTS TO THE GENERAL TERMS AND CONDITIONS OF SALE

10.1.

Whenever these General Terms and Conditions are amended, MLD will promptly publish the updated version on the Website.

10.2.

The amended General Terms and Conditions will apply to new Contracts starting from the first order placed after their publication.

11. SEVERABILITY CLAUSE

Should any provision of these General Terms or of the Contract be deemed wholly or partially invalid or ineffective, the remaining provisions shall remain fully valid and enforceable.

12. JURISDICTION AND COMPETENT COURT

The sales contract between the Customer and MLD is deemed concluded in Italy and governed by Italian law.
For any civil or criminal dispute arising from this distance selling contract, exclusive jurisdiction lies with the Court of Rome.